Agentic AI vs generative AI: why the futures not just smarter its bolder Microsoft’s Azure AI Foundry is at the forefront of AI, offering a unified platform for designing, customizing, managing, and supporting enterprise-grade AI applications and agents at scale. The recent introduction of models like GPT-4.5 from Azure OpenAI and Phi-4 from Microsoft showcase … Read more
How small businesses can achieve scalable results by adopting AI chatbots “It’s not worth it, kind of, commingling AI chatbots with very sensitive personal, private information.” AI chatbots run into the most trouble when asked questions they don’t have the answer to. They simply don’t know what they don’t know, so instead of refusing to … Read more
What Is Automated Customer Service? How To Guide for Humans There are quite a few automations available to put your customer service on autopilot. Like with any other customer service or customer experience initiatives, you need to be able to measure performance. This way, supervisors don’t have to personally coach every call, but agents can … Read more
Conversational AI in Healthcare: Use Cases, Benefits & Challenges In this guide, we’ll dive into these use cases and explore the considerations for healthcare practices that are interested in this technology. Leaders must also assess their AI tech stack—including the applications, models, APIs, and other tech infrastructure they currently use—to determine where their technological capabilities … Read more